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POM’s state of the art VOIP telephone system features a multitude of features to better serve our clients, including automatic call distribution, audio conferencing, and call recording. POM utilizes DTO (direct trunk overflow) to ensure that we never miss a vital inbound call, network diversity engineering allowing for an advanced fault-tolerant network, and fraud protection to mitigate exposure to fraud calls. Our network is 24x7x365 supported and monitored. Additionally, our automated dialer solution allows us to place thousands of simultaneous calls on demand via traditional predictive dialing, messaging campaigns in which only attendant-less messages are left for the consumer, "right-party connect" campaigns in which text-to-speech technology is used to verify a right-party contact prior to the call forwarding to a live agent, or a combination of all three.